Widerrufsrecht
Shipping Information
+ Free Worldwide Shipping on All Orders +
💌 A local tracking number will be provided for every shipment.
Delivery times (excluding custom delays):
-
United States & European Union: 12–18 days
-
Middle East & Asia: 5–10 days
✈️ Express Options Available at Checkout:
-
DHL: Estimated delivery in 5–8 days (includes processing)
-
FedEx: Estimated delivery in 7–10 days (includes processing)
Return Policy
We accept returns within 3 days of delivery. To be eligible:
-
Items must be unworn, unused, with original tags and packaging
-
Include proof of purchase (receipt or order confirmation)
📩 To start a return, please contact us at info@ohgirlgang.com
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, we will send you replacement. please contact us right away with photo proofs so we can make it right.
Exceptions
We do not accept returns for:
-
Customised or personalised items
-
Special orders
Order Cancellations
Please note that once an order is placed, cancellations cannot be processed.
Refunds
Once your return is received and approved, your refund will be processed to the original payment method within 10 business days.
If it takes longer than 15 business days, please reach out to us at info@ohgirlgang.com